From prescriptions to delivery, we make everything as simple as possible for our customers. 1 helpful. While there are some customer complaints about issues getting their money back, the company. Do you agree with Eyebuydirect's 4-star rating? Check out what 19,466 people have written so far, and share your own experience. On Tier 3 only, perks include priority customer service, free shipping always (US only), and premium rewards depending on how much you spend — such as 50% off a complete pair (up to 3 pairs total) when you spend $450, and 50% off a complete pair (up to 6 pairs total) when you spend your first $1,000. 14-Day Free Returns. price includes 1. Do you agree with Eyebuydirect's 4-star rating? Check out what 22,008 people have written so far, and share your own experience. | Read 19,761-19,771 Reviews out of 19,771. After that, return the glasses and provide Customer Service with the Delivery Confirmation Number. 661 Reviews. Style 4. Zenni Optical. $138 from Zenni. VERIFIED COMPANY. com) is an extremely popular eyeglass store which competes against brands like Zenni Optical, LensCrafters and Pair Eyewear. Afternoon Silver Metal Eyeglasses from Eyebuydirect. $138 from Zenni. EyeBuyDirect is an online eyewear retailer that sells directly to the customer and cuts out the middleman. Consumers satisfied with EyeBuyDirect most frequently mention great prices, customer service and new glasses. com Find eye doctors near you. EyeBuyDirect ranks 1st among Sunglasses sites. EBD Credits and replacement pairs are nonrefundable. Phone Number 1-855-393-2891. To find out the current status of your account, sign in and go to your My Account page or. 66% of people believe that valuing their time is the most important thing in any online customer experience. Mobile App. 24/7 Customer Service. Date of experience: August 27, 2017. 24/7 Customer Service. Break the mold with these Uptown eyeglasses. S M. Zenni Optical. About Primrose. | Read 21,001-21,020 Reviews out of 21,023. Feb 27, 2022 · Do you agree with Eyebuydirect's 4-star rating? Check out what 19,597 people have written so far, and share your own experience. I urge all to choose another eyeglass provider - EyeBuyDirect is a huge waste of money and will only disappoint the discerning buyer. That’s Amore! These too-cute rimless glasses will change your outlook with a little love, and a lot of style. Contact Email support@eyebuydirect. When you buy sunglasses from Eyebuydirect, there's a flat rate of $20 to add a single-vision prescription to the lenses. We’re feeling the love (170) 4. To start the return process, contact customer service at 1 (855) 303-2891, eyecare@eyebuydirect. Obtain a Return Notice Email by contacting our Customer Service. Get answers to your eyewear questions and secure payment options. Alchemist Tortoise Acetate, Metal Eyeglasses from Eyebuydirect. Broad temple arms and saddle nose bridge make this frame perfect for anyone on the hunt for a pair of chunky glasses. Quality 4. I urge all to choose another eyeglass provider - EyeBuyDirect is a huge waste of money and will only disappoint the discerning buyer. Vision Center / Joel. Come see to discover your style. 5 stars from 18719 reviews indicating that most customers are generally satisfied with their purchases. If you have a mild or weak prescription, go for it, you're only gonna spend $20-$50. Discover exceptional style, quality, and price. Feb 24, 2021 · EyeBuyDirect is a direct-to-consumer online retailer that sells prescription and nonprescription eyeglasses, blue light glasses, and sunglasses. Come and discover these quality glasses at an affordable price. About Luck. Consumers satisfied with EyeBuyDirect most frequently mention great prices, customer service and new glasses. These classic, full-rim rectangular sunnies are fresh for summer, featured in a bold yellow acetate to brighten up any look. 24/7 Customer Service. I since have ordered 2 pairs of Rx sunglasses that with the sale came to about $42 per pair. EyeBuyDirect ranks 1st among Sunglasses sites. Overall Score. 24/7 Customer Service. Find answers to common questions about ordering, shipping, returns, lenses, frames, and more. EyeBuyDirect is an online eyewear retailer that sells directly to the customer and cuts out the middleman. EyeBuyDirect ranks 1st among Sunglasses sites. How Does it Work? Pricing. · February 12, 2020 ·. GSC everywhere. Why wait for a big sale to buy your next pair of glasses? We’ve got great coupons for frames and lens options every day of the week! Our coupons range from colors to function (sunglasses, eyeglasses), and everything in between. Our verdict: EyeBuyDirect resolves only 34% of negative reviews, showing poor commitment to customer concerns. Suggested companies. Customer Service. 5 stars from 18719 reviews indicating that most customers are generally satisfied with their purchases. By using mixed materials in its design, you get a versatile fit that compliments any outfit. Do you agree with Eyebuydirect's 4-star rating? Check out what 20,663 people have written so far, and share your own experience. In fact, Consumer Reports (subscription required) ranks EyeBuyDirect as one of the top ten places to purchase glasses. Do you agree with Eyebuydirect's 4-star rating? Check out what 20,247 people have written so far, and share your own experience. Good customer service is a revenue generator. 5 stars from 18719 reviews indicating that most customers are generally satisfied with their purchases. Do you agree with Eyebuydirect's 4-star rating? Check out what 21,684 people have written so far, and share your own experience. Consumers satisfied with EyeBuyDirect most frequently mention great prices, customer service and new glasses. Channel your inner "hep cat" with November. Contact Eyebuydirect customer service by phone or email for. 14-Day Free Returns. Reviews 4. | Read 1,781-1,800 Reviews out of 19,339. Learn what stage your order is in and when you can expect your new specs at your door. 365-Day Guarantee. | Read 21,321-21,323 Reviews out of 21,323. Overall Score. Otherwise, shipping will cost $5. 2 tagasubaybay 2 koneksyon. After the second pair were also useless, their customer service wrote me to essentially say 'tough luck' and no replacement or refund available, only a 15% discount on another order. Read customer reviews of Eyebuydirect, an online eyewear store that offers glasses and contacts. View all brands. GSC everywhere. to 6 p. Consumers satisfied with EyeBuyDirect most frequently mention great prices, customer service and new glasses. They also have an average rating of 4. With such a wide variety, you’re guaranteed to find great savings on your favorite. EyeBuyDirect has a consumer rating of 4. com) is an extremely popular eyeglass store which competes against brands like Zenni Optical, LensCrafters and Pair Eyewear. Sort by: Relevance. See how customers rate their service, value, shipping, returns and quality, and learn about their feedback and. / 5. 24/7 Customer Service. We’re feeling the love (29) 4. VERIFIED COMPANY. EyeBuyDirect Customer Service phone number (855) 393-2891, email, live chat, help center and other contact information are listed at HotDeals. 5 index prescription lenses. EyeBuyDirect ( eyebuydirect. Read CR's review of the Eyebuydirect. These modern specs will make sure you’re looking your best, no matter what you decide to pair them with. See our latest collections & exclusive offers before the crowd! Discover how to use your vision insurance, including FSA and HSA, for prescription eyewear at. I am having the absolute WORST experience with eyebuydirect customer service. Keep the product and all accessories in their original packaging until you are sure that you want to keep it. Call 1-855-393-2891 for customer service or contact us online. Basic, but with my coupon and 2 day delivery, it came out to be only $150, which is at least half of what I would wind up paying in a. Zenni Optical. About Hendrix. 21,860 • Excellent. | Read 21,001-21,020 Reviews out of 21,023. | Read 901-920 Reviews out of 20,030. 24/7 Customer Service. Adding a multifocal prescription is significantly more expensive (between $109 and. They will try to continue to push discounts on you if they messed up your order or sense that you may want a refund but it is ultimately to. That’s Amore! These too-cute rimless glasses will change your outlook with a little love, and a lot of style. / 5. Additionally, additional information can be found on EyeBuyDirect's customer service page. · February 12, 2020 ·. Customers may also sign up to receive order and shipping notifications by SMS message (the "Service") on short code 96253. Eyebuydirect has a consumer rating of 4. Sign in or Create an Account for Exclusive Savings!. About Hendrix. EYEBUYDIRECT's referral program is an incredible way for you and your friends to save. 21 key customer service skills. We’re feeling the love (170) 4. Here’s how it works: Invite friends to Eyebuydirect They get $10 for joining & YOU get $10 for every referral. EyeBuyDirect ranks 1st among Sunglasses sites. contact us. Otherwise, shipping will cost $5. 365-Day Guarantee. Afternoon Silver Metal Eyeglasses from Eyebuydirect. You can browse by shape, size, color, and more, and enjoy free returns, 24/7 customer service, and vision insurance. Thank you! MICKAELIA W. 5 stars from 18719 reviews indicating that most customers are generally satisfied with their purchases. You need to ship the item (s) back and notify our customer service team to initiate the refund or. Additionally,. EyeBuyDirect has a consumer rating of 4. Both warranties (14-Day Free Returns and 365-Day Guarantee) do not cover damage and/or return requests caused by accidents, negligence, or improper care. 272 styles of reading glasses. You can shop thousands of glasses with Virtual Try-On, 2-Day Delivery, and 14-Day Free Returns, and get 24/7 Customer Service and Vision Insurance. | Read 221-240 Reviews out of 19,388. It's so user friendly and the customer service is incredible! I tell everyone who compliments my glasses (which happens a lot!) to use this site. It's so user friendly and the customer service is incredible! I tell everyone who compliments my glasses (which happens a lot!) to use this site. EyeBuyDirect has a consumer rating of 4. com Customer Service | Learn about our Eyeglass & Sunglass Products, Return Policy, Warranties, Shipping Options and How to Contact our Certified Opticians by Phone or Chat!. EyeBuyDirect has an overall score of 4. Unfortunately, they don’t have a home try-on program like Warby Parker. Thank you! MICKAELIA W. Piano Glasses. Once it is received at EyeBuyDirect, expect a refund or replacement within 48 hours. Get online support for Xfinity products & services. If you have a mild or weak prescription, go for it, you're only gonna spend $20-$50. This is extremely poor service and both products received on this order may as well be over-the-counter glasses that work for no one. Do you agree with Eyebuydirect's 4-star rating? Check out what 21,101 people have written so far, and share your own experience. 5 index prescription lenses. Mobile App. Customer Service 1-800-KEY2YOU ® (539-2968). 14-Day Free Returns. Eyebuydirect is an online retailer for affordable prescription eyeglasses and sunglasses. Rectangle Black Eyeglasses. Eyebuydirect is an online glasses store that offers affordable, high-quality frames and lenses. Eyebuydirect is an online retailer for affordable prescription eyeglasses and sunglasses. Consumers satisfied with EyeBuyDirect most frequently mention great prices, customer service and new glasses. Wij willen hier een beschrijving geven, maar de site die u nu bekijkt staat dit niet toe. With our easy-to-browse online shop, you can find. 14-Day Free Returns. You need to ship the item (s) back and notify our customer service team to initiate the refund or. Resolved complaints: 13 (34%) Unresolved complaints: 25 (66%) Our verdict: Engaging with EyeBuyDirect, which has a below-average resolution rate, demands caution. Style 5. You can also reach EyeBuyDirect via their contact phone number: 855-393-2891. Myrtle Beach: Save up to 45% on. EyeBuyDirect’s premium RFLKT line costs up to $70 a pair. 14-Day Free Returns. While there are some customer complaints about issues getting their money back, the company always addresses it. Save an average of BOGO 75%. Customers may also sign up to receive order and shipping notifications by SMS message (the "Service") on short code 96253. Read customer reviews of Eyebuydirect, an online eyewear store that offers glasses and contacts. You can contact EyeBuyDirect via their contact page. Whether you prefer to go it alone online, check your benefits on the go, or hear a friendly voice, we make it happen. Do you agree with Eyebuydirect's 4-star rating? Check out what 21,937 people have written so far, and share your own experience. The sharp, angular design of these eyeglasses looks simultaneously edgy and sophisticated. Size: Large ( 51 21-145 ) Size Guide. 5 index prescription lenses. At EyeBuyDirect,. 50% Off. EyeBuyDirect ranks 1st among Sunglasses sites. Overall Score. This ageless frame comes in a glossy black finish throughout with round shaped lenses. Does EyeBuyDirect have live chat support? We sure do! Feel free to chat with us whenever it is convenient for you. We’re feeling the love (29) 4. Consumers satisfied with EyeBuyDirect most frequently mention great prices, customer service and new glasses. Additionally, additional information can be found on EyeBuyDirect's customer service page. Piano Black Plastic Eyeglasses from Eyebuydirect. Read CR's review of the Eyebuydirect. Buy from. Warby Parker vs EyeBuyDirect: Customer Service. Customer service representatives assist customers over the phone, email, or in person. Why wait for a big sale to buy your next pair of glasses? We’ve got great coupons for frames and lens options every day of the week! Our coupons range from colors to function (sunglasses, eyeglasses), and everything in between. The company also has a detailed FAQs page that answers common questions about frame and lens options, ordering, and returns. 365-Day Guarantee. com and Walmart have filled without issue. com or by calling Customer service at 1-855-393-2891. EyeBuyDirect has a consumer rating of 4. com; 1. We’re feeling the love (603) 4. I have a pretty straightforward Rx and the glasses I got from them are great. After the second pair were also useless, their customer service wrote me to essentially say 'tough luck' and no replacement or refund available, only a 15% discount on another order. EyeBuyDirect is a direct-to-consumer online retailer that sells prescription and nonprescription eyeglasses, blue light glasses, and sunglasses. 5 stars from 18719 reviews indicating that most customers are generally satisfied with their purchases. You can also reach the team through live chat Monday to Friday 9 AM -10 PM EST. 5 stars from 18719 reviews indicating that most customers are generally satisfied with their purchases. 272 styles of reading glasses. 9 Reviews. Eyebuydirect is solid, with a great return policy, warranty, and customer service, but their glasses quality are about as cheap as you'd expect. 5 stars from 18719 reviews indicating that most customers are generally satisfied with their purchases. Date of experience: 27 August 2017. EyeBuyDirect Customer Service phone number (855) 393-2891, email, live chat, help center and other contact information are listed at HotDeals. See our latest collections & exclusive offers before the crowd! Discover how to use your vision insurance, including FSA and HSA, for prescription eyewear at. 24/7 Customer Service. 55% negative 23% positive. This frame is a great addition to any collection. 14-Day Free Returns. 5 stars from 18719 reviews indicating that most customers are generally satisfied with their purchases. About Hendrix. That starts with empathy, which means putting the customer at the center of everything you do and being driven to help them—not seeing them as an annoyance to handle, but as the hero of your story. I had glasses with a plastic browline and they always broke were the screws were, no tightening or adjustments, just from normal wear. Contact Email support@eyebuydirect. Customer Service. Read more about our. $60 $99. What’s the best way to contact EyeBuyDirect Customer service? You can email, call, or start a Live Chat — 24 hours a day, 7 days a week (so you get the best customer service!). At EyeBuyDirect, bifocal lenses begin at $29 and progressive lenses begin at $49. com eyeglass store to find out if it's worth it. Please know that our team is working around the clock so we. Discover exceptional style, quality, and price. You can also reach EyeBuyDirect via their contact phone number: 855-393-2891. 365-Day Guarantee. While Zenni has glasses as low as $6. 24/7 Customer Service. The customer service was extremely poor and from the reviews I've read (after placing my order unfortunately), they often mess up orders and provide cheap quality glasses. This rimless metal frame features a glossy black finish and perfectly round lenses. VERIFIED COMPANY. Sort by:. 5 index prescription lenses. 24/7 Customer Service. EyeBuyDirect aims to make the shopping process easy for customers every step of the way, and it’s clear they take their commitment to customer satisfaction seriously. Find answers to frequently asked questions about ordering, shipping, returns, lenses, prescription, and more on Eyebuydirect. com eyeglass store to find out if it's worth it. Do you agree with Eyebuydirect's 4-star rating? Check out what 19,672 people have written so far, and share your own experience. Get answers to your eyewear questions and secure payment options. That starts with empathy, which means putting the customer at the center of everything you do and being driven to help them—not seeing them as an annoyance to handle, but as the hero of your story. A heated argument with a customer can diminish your brand reputation, especially given the star rating systems on Google Maps, Yelp, or Glassdoor, where your business might be listed. EyeBuyDirect ranks 1st among Sunglasses sites. Check the status of your order using your order number or call 1-855-393-2891 for 24/7 customer service. Service Address; RBC Royal Bank: Royal Bank of Canada RBC WaterPark Place, 16th floor 88 Queens Quay West Toronto, ON, M5J 0B8 www. Accepts vision insurance. 24/7 Customer Service. Break the mold with these Uptown eyeglasses. This is extremely poor service and both products received on this order may as well be over-the-counter glasses that work for no one. You’ll also find options including blue light filtering, polarized, transition lenses, prism glasses, gaming glasses and more. Pioneer Gray Acetate Eyeglasses from Eyebuydirect. Overall Score. This multi-colored frame comes in a glossy semi-transparent marbled acetate finish throughout in shades of green, yellow, and brown, bordering square shaped lenses. Zenni Optical. Size: X-Large ( 60 18-150 ) Size Guide. nifty archive, mhsgenesis patient portal
By using mixed materials in its design, you get a versatile fit that compliments any outfit. . Eyebuydirect customer service
Select the department you want. If you wish to use email or a direct call, you could: Email the company at eyecare@eyebuydirect. Health & Medical. Eyebuydirect has a rating of 3. Do you agree with Eyebuydirect's 4-star rating? Check out what 19,796 people have written so far, and share your own experience. At EyeBuyDirect,. Customers may also sign up to receive order and shipping notifications by SMS message (the "Service") on short code 96253. Do you agree with Eyebuydirect's TrustScore? Voice your opinion today and hear what 19,814 customers have already said. Known for its user-friendly ordering process and competitive prices, EyeBuyDirect has gained. After that, return the glasses and provide Customer Service with the Delivery Confirmation Number. Quality 4. contact us. 365-Day Guarantee. Do you agree with Eyebuydirect's TrustScore? Voice your opinion today and hear what 19,807 customers have already said. It's so user friendly and the customer service is incredible! I tell everyone who compliments my glasses (which happens a lot!) to use this site. Visit the Amazon Customer Service site to find answers to common problems, use online chat, or call customer service phone number at 1-888-280-4331 for support. The customer service was extremely poor and from the reviews I've read (after placing my order unfortunately), they often mess up orders and provide cheap quality glasses. The bold temple detailing adds a little something extra to this frame making them perfect for any occasion. Mobile Terms & Conditions. These modern specs will make sure you’re looking your best, no matter what you decide to pair them with. 0 Fit 5. EyeBuyDirect has a consumer rating of 4. Rectangle Gunmetal Eyeglasses. Returns & Replacements Policy. We’re here 24/7. Quality 5. The outlet business name is EYEBUYDIRECT, INC. Lens Upgrades. 5 stars from 18719 reviews indicating that most customers are generally satisfied with their purchases. Shop Firmoo. 24/7 Customer Service. Resolved complaints: 13 (34%) Unresolved complaints: 25 (66%) Our verdict: Engaging with EyeBuyDirect, which has a below-average resolution rate, demands caution. Zenni’s most expensive frames go for $45. | Read 18,881-18,892 Reviews out of 18,892. You can shop thousands of glasses with Virtual Try-On, 2-Day Delivery, and 14-Day Free Returns, and get 24/7 Customer Service and Vision Insurance. What's the best way to contact EyeBuyDirect Customer service? You can email, call, or start a Live Chat — 24 hours a day, 7 days a week (so you get the best customer service. Rating Distribution. EST and on Saturday and Sunday from 9 a. 24/7 Customer Service. | Read 19,761-19,771 Reviews out of 19,771. 4, based on 74. Chat online with our expert customer service team, 24/7. Whether you're out on the town or just out for a coffee, these clear square glasses frames will make you look the part. Unfortunately, they don’t have a home try-on program like Warby Parker. Overall Score. Find all the information you need or get in touch with our customer service! Order online and pick up in store in the same day! Now available in. Learn how to order, pay, return, and get your glasses from EyeBuyDirect. 0 Fit 5. Our quick checkout process makes purchasing effortless. Customer service was so great in assisting me with replacing my frames. 24/7 Customer Service. A dainty double nose bridge, acetate temples, and adjustable nose pads finishes a look that is worthy of a music legend. Earn $50 when you refer 5 friends. 14-Day Free Returns. 4, based on 74. These floral eyeglasses are fantastically delightful. They will try to continue to push discounts on you if they messed up your order or sense that you may want a refund but it is ultimately to. 2-Day Delivery. EyeBuyDirect ranks 1st among Sunglasses sites. EyeBuyDirect ranks 1st among Sunglasses sites. 5 hours ago. EyeBuyDirect ranks 1st among Sunglasses sites. Buy one, get one free glasses. Do you agree with Eyebuydirect's 4-star rating? Check out what 19,807 people have written so far, and share your own experience. In Clear, this crystal-like frame is an excellent fit for any face shape — regardless of size. | Read 21,101-21,103 Reviews out of 21,103. Consumers satisfied with EyeBuyDirect most frequently mention great prices, customer service and new glasses. Do you agree with Eyebuydirect's 4-star rating? Check out what 22,008 people have written so far, and share your own experience. Customers may also sign up to receive order and shipping notifications by SMS message (the "Service") on short code 96253. 14-Day Free Returns. I’ll always purchase from eyebuydirect since the customer service is outstanding!! Show more. The 14-day return policy starts from the date of delivery, so you need to act quickly. Eyebuydirect offers its customers mobile marketing alerts regarding promotions, sales, offers, and cart reminders by SMS message (the "Service") on short code 81096. Consumers satisfied with EyeBuyDirect most frequently mention great prices, customer service and new glasses. Classic semi-rimless rectangular lens borders combine with contemporary black and gunmetal temples to create an understated yet trendy look that goes perfectly with a suit. The sharp, angular design of these eyeglasses looks simultaneously edgy and sophisticated. Reviewers satisfied with Eyebuydirect most frequently mention great prices, customer service, and easy process. Customer Service. See our latest collections & exclusive offers before the crowd! Discover how to use your vision insurance, including FSA and HSA, for prescription eyewear at. Shop Firmoo. Accepts vision insurance. Break the mold with these Uptown eyeglasses. This affects customer satisfaction, loyalty, and company reputation. Buy one, get one free glasses. The round plastic frame comes in a Matte black finish with an etched gunmetal nose bridge. Find your style now with this frame. 14-Day Free Returns. Select Lenses. · February 12, 2020 ·. News • Apr 4, 2023. If you have questions that weren’t covered in this EyeBuyDirect glasses review, you can get in touch with the team in the following ways: Call 1-855-EYEBUY1 (1-855-393-2891) Email eyecare@eyebuydirect. Date of experience: 27 August 2017. EyeBuyDirect ranks 1st among Sunglasses sites. Do you agree with Eyebuydirect's 4-star rating? Check out what 19,466 people have written so far, and share your own experience. We would like to show you a description here but the site won’t allow us. It offers affordable prices, a virtual try-on feature, name-brand frames, and prescription lenses. In Clear, this crystal-like frame is an excellent fit for any face shape — regardless of size. This is extremely poor service and both products received on this order may as well be over-the-counter glasses that work for no one. Customer support by phone is available Monday through Friday from 9 a. Lens Upgrades. Priced from $6 to $72. However, if you don’t end up liking the glasses you buy from EyeBuyDirect, you can exchange them one time for a different pair (free of. This affects customer satisfaction, loyalty, and company reputation. EyeBuyDirect Customer Service Contact Info. | Read 1,661-1,680 Reviews out of 20,695. Vision Insurance. Returns & Replacements Policy. When it comes to style, our collection of men's eyeglasses doesn’t hold back. Read more about our. 55% negative 23% positive. to 6 p. Zenni Optical. That starts with empathy, which means putting the customer at the center of everything you do and being driven to help them—not seeing them as an annoyance to handle, but as the hero of your story. Mar 21, 2023 · Contact EyeBuyDirect. Unfortunately they are too big for me as I misread the measurements. 14-Day Free Returns. 14-Day Free Returns. Mar 21, 2023 · Contact EyeBuyDirect. At Eyebuydirect, we provide a convenient online shopping experience to help you narrow down your search and bring you the best deals on prescription sunglasses. Check out a variety of EyeBuyDirect reviews to see what people are saying about us. Customer support by phone is available Monday through Friday from 9 a. 14-day returns. EyeBuyDirect has a consumer rating of 4. Whether you need prescription eyeglasses or just want to update your look, Eyebuydirect Canada has a variety of styles and prices to suit your needs. EyeBuyDirect’s premium RFLKT line costs up to $70 a pair. Note that EyeBuyDirect supports live chat. EyeBuyDirect ( eyebuydirect. Zenni Optical. For a decidedly classy accessory, look no further than Clarity in Blue. We've tested and reviewed products since 1936. com) is an extremely popular eyeglass store which competes against brands like Zenni Optical, LensCrafters and Pair Eyewear. Overall, EyeBuyDirect is a good company to buy glasses from. Learn how to order, pay, return, and get your glasses from EyeBuyDirect. com; 1. . pornstar directory